Terms & Conditions

*10 Year Warranty (Radiators)
Excluding electronic components which come with a 2-year warranty.

**Fischer Warm Home Guarantee

Applies to non-water products only. Excludes service and labour. All rooms in the property must be heated & use of our heaters is according to instructions provided. If only some rooms are heated, doors/windows must be kept closed. This guarantee does not apply to conservatories, rooms with chimneys/vents/pet flaps or similar.

*** Customer Survey

Results from a Customer Satisfaction Survey undertaken by Fischer in 2021. Out of 560 responses.

****10 Year Warranty (Aquafficient)

Aquafficient warranty terms: Storage core leaks = 10-year warranty. Element failure = 5 year warranty (products with replaceable elements only). Overheat thermostat failure = 2 year warranty. Hydraulic assembly failure = 2 year warranty (if not resulting from scaling/foreign objects). Control board failure = 2 year warranty. Failure of thermostatic mixing valves & expansion vessels = 2 year warranty.

***** 5 Year Warranty (Air Source Heat Pump)

5 year warranty including on the tank, external unit such as fan unit (but excluding electrical components, mechanical and electronic removable parts). Warranty only valid if the heat pump is serviced yearly by us via our service plan and payment for the service plan is made on an uninterrupted basis. You must sign up to your service plan within 60 days of your heat pump installation. You will be liable make payment of a full year’s worth of monthly service plan payments in order to benefit from your annual service).